Last Updated: May 31, 2026
Welcome to Nexa Suite AI Chat. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our platform.
We collect information that you provide directly to us when creating an account, configuring integrations (such as WhatsApp, Telegram, or Instagram), or communicating with us. This includes your name, email address, company name, and authentication credentials.
We use the collected information to provision your account, maintain and monitor the performance of your AI chatbots, handle multi-channel messaging integrations, and send service updates. We do not sell your personal data to third parties.
We retain your data for as long as your account is active. You may request the deletion of your account and all associated integration configurations at any time by contacting us at support@odinera.com or through your dashboard settings. Upon receiving your request, we will delete your data from our active databases within 30 days.
Our platform integrates with third-party service providers, including Meta (Facebook, Instagram, WhatsApp) and Google. The use of your data by these providers is governed by their respective privacy policies.
We implement industry-standard administrative, technical, and physical security measures to protect your data. However, no method of transmission over the internet is 100% secure.